Refund & Cancellation Policy

Satisfaction Guarantee

We offer a 100% satisfaction guarantee – if you are not satisfied, you can request a revision or a refund within 14 days of receiving your order.

Refund Eligibility

A full refund will be granted if:

✔ The final portrait does not meet the agreed specifications.

✔ The customer requests a refund before the final artwork is delivered.

Refunds will NOT be granted if:

❌ The final artwork has been approved and downloaded by the customer.

❌ The refund request is made after the 14-day period.

❌ The dissatisfaction is due to the customer providing a low-quality image.